It is a common occurrence that when trying to use the web function of WhatsApp in Chrome for PC or laptops with operating system Windows 8.1, a screen appears indicating that it was not being detected, that the Google Chrome browser was being used.
Even when Goolge Chrome is being used in its latest version, and all caches and cookies are deleted. Why does this happen? Why does WhatsApp Web not work properly in Chrome?
WhatsApp Web does not work in Chrome … How to fix it?
Disable add-ons and extensions, a successful solution
In one of the tests performed, it was determined that an extension of Google Chrome was causing an interference, it was Firephp, a tool widely used in web development.
What happens is that this extension modifies the headers sent to the website you want to access, in this case WhatsApp Web made you assume that the browser was not Chrome.
Once this add-on was deactivated, the application worked as planned. When this problem occurs on your computer, try to disable selectively Google Chrome browser extensions, to see if any of them have a negative impact; Then, try uploading WhatsApp Web again and see how it works.
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How are extensions disabled in Google Chrome?
You can start the process in two ways, if you want you can write chrome: // extensions / in the browser address bar and go to step 3 (we describe it below).
You can also do it by following the steps below:
- Step 1: Go to the Chrome menu located in the upper right corner of the screen; click on the Chrome Menu icon.
- Step 2: Select option «More tools», then select «Extensions»; A list of all extensions will appear immediately.
- Step 3: To deactivate any extension, you just have to uncheck the box verification located next; If you want to activate any extension you have to check the box.
For any user who encounters this problem, the one just described with Firephp, you can easily solve it by locating the extension that is causing it and deactivate it, as we have seen in the steps described.
From here we hope you can use WhatsApp Web in Google Chrome without any problem, and if you have it, we hope you can solve it easily.