The display of Apple Watch jumps out surprisingly along the edges of the screen? To whom this misfortune has happened, who is now allowed to free replacement Apple to hope. How to get a new smartwatch display for free, we'll tell you in detail.
So, yes! There have always been isolated reports of damaged models Apple Watch Series 2 and 3 with an aluminum housing. Affected complain about cracks along the edge of the display, which in the end cause the entire screen is virtually "blown out" – here, for example, beautiful to see. Now recognizes Apple this as a manufacturing error and starts a free replacement program for the defective display. Loud Apple However, this only affects a small number of devices. Basically qualified for the display exchange are models affected by the phenomenon Apple Watch Series 2 and 3 with aluminum housing sold between September 2016 and September 2019.
Apple Watch Series 2 and 3: Display replacement even out of warranty
The customer basically has three options, his Apple Watch to be repaired free of charge – also outside the warranty – either by an authorized dealer Apple Service Provider, by the Apple Store on site or by mail to a central service point. Five days the manufacturer estimates for the repair.
For this frightening "copy" of Apple Watch of course, the exchange does not apply:
However, the display replacement program is not valid. Specifically promises Apple a free repair for either the first three years from the date of purchase Apple Watch or one year from the beginning of the exchange program, whichever is longer. All this information can also be found in a new support document on the website of Apple (currently in English).
Unqualified models of Apple Watch
Excluded from the program are all others Apple-Watch models, ie the first generation, the Series 1, the Series 4 and generally all watches that have no aluminum housing.