THE Apple admitted in its support on Friday (27), that “a very small percentage” of iPhone 12 and iPhone 12 Pro devices may have reached users with sound problems due to a component that may fail in the receiver module. With this, the company calls the owners of the aforementioned devices, which do not emit sound from the receiver when making or receiving calls, for a free repair.
As the recall is specific to remedy the defects found in certain devices sold between October 2020 and April 2021, and not the entire series, the iPhone 12 mini and iPhone 12 Pro Max models are excluded from the program. initially, with defects in the speakerphone, they may look for the Apple or a branded technical assistance in your country.
How do I go about fixing the defective iPhone 12?
If your device is on the “very small” list of defective devices, the Apple offers three options for you to check if you are eligible for recall:
- Locate the nearest Technical Assistance at this link;
- Make an appointment at a store from Apple in the support provided above;
- Also on the website, request the service by mail, through the Repair Center.
The repair program is available worldwide and promises to cover all eligible iPhone models for the first two years after retail sale. THE Apple warns that if your device has any damage that hinders the performance of the service, “such as a cracked screen”, the problem must be resolved first, which may incur additional costs to the original repair.
Back camera: 12 MP (f/1.6, 26mm, 1.4µm) + 12 MP (f/2.0, 52mm, 1/3.4″, 1.0µm) + 12 MP (f/2.4, 120˚, 13mm, 1/3.6″) + TOF 3D
Frontal camera: 12 MP (f/2.2, 23mm, 1/3.6″) + SL 3D