FIX: Your PC is offline error on Windows 10

FIX: Your PC is offline error on Windows 10 1

Do you like keep your Windows 10 system insured? Yes, of course, since everyone tries to keep their data in safe hands all the time; but what should you do when you get the following message from Windows: Your PC is offline; please enter the last password you used on this computer?

Well, first of all, don't try to log in repeatedly as Microsoft could suspend your account and as you will notice every time you try to enter your username and password you will be prompted for the following message: Password is wrong. Be sure to use the password for your Microsoft account.

Now if you have these issues feel free and use the following guidelines below.

Usually, Your PC Offline alert is displayed suddenly, after a new reboot or when you turn on your computer; the error will show up even if your device has worked properly just a few minutes ago, so if that happens try to fix it without rushing to apply operations like clean install of Windows, or a recovery procedure using the installation disk (these should be the last solutions to apply, as you will end up losing your data).


Here are some more examples of this problem:

  • Your device is offline. Login with the last password Windows 10
  • My computer is offline
  • Windows 10 your PC is offline, login with the last password
  • Your PC is offline, enter the last password

How do I fix your PC? Offline error

Table of Contents:

  1. Reconnect to your network
  2. Reset your Microsoft account
  3. Run PC in safe mode
  4. Check your network connection
  5. Use your local account temporarily
  6. Use Registry Editor

1. Reconnect to your network

  1. Remove the network cable and wait a few seconds.
  2. If you have a network adapter, please restart it.
  3. Reconnect your network cable to your Windows device and try to sign in.
  4. If you have a WiFi connection, just check the WiFi transmitter – it should be on and should provide a good signal to your laptop, tablet, or desktop computer.

reconnect to your network Your PC is offline

Now generally this should do the trick; but if you can't fix the error Your PC is offline using this method, please try the following.

2. Reset your Microsoft account

  1. If you have tried to connect to your Microsoft account multiple times in a short period of time, your account has probably been suspended and will need to be reset.
  2. In that case, simply follow the Microsoft troubleshooting process that involves accessing the official Reset Password page for your Microsoft account.
  3. From then on, you just need to follow the on-screen instructions until Microsoft resets your account and gives you access to your Windows device.Microsoft account reset password your pc is offline windows 8

3. Run PC in safe mode

  1. Restart your computer while holding the CHANGE button.
  2. the Advanced start The menu will open at startup. To go Solve problems.
  3. Now go to Advanced Options > Startup settings.
  4. Click on the Restart button.
  5. A window will appear with various startup options. Press 5 or F5 on your keyboard to choose Enable safe mode with network functions.
  6. Wait for your computer to boot.

run the PC in safe mode your computer is offline windows 10

Safe mode allows you to run Windows without any additional process, so you can start, even if you don't have access to your account.

Now that you are in safe mode, you can do some of the following solutions.

Does your PC automatically start in safe mode? This is what you should do!

4. Check your network connection

  1. Reset your modem or WiFi adapter by pressing Windows Key + X to open the Win + X menu and select Device administrator of the list.
  2. Find your network device, right click on it and click Disable.
  3. Restart your computer
  4. Go to Device Manager again and enable the network device the same way you disabled it

This will reboot your network device and hopefully your network connection will return to normal. If this doesn't solve the problem and your network connection still doesn't work, take a look at the following articles

If your network connection is now available, you should check the following two solutions.

5. Use your local account temporarily

  1. Open the setup app.
  2. Go to the Accounts section. Now navigate to the Your information tongue.
  3. Click Sign in with a local account.your information account settings Your PC is offline
  4. Enter your password and click next.

  5. Now enter a username for your local account and click next.

  6. After doing that, click Sign Out. And finish button.
  7. Login now Windows 10 with your local account.

Switching to a local user account should be a temporary solution until you resolve your PC is offline; Please enter the last password you used in this computer problem.

Using a local account is more convenient and accessible than using a Microsoft account because it allows you to sign in without a password and without being online.

You want to recover the guest account in Windows 10? Here's the best way to do it!

6. Use Registry Editor

  1. Go to Search, type Regedit and go to Registry editor
  2. Navigate to the following registry key:
    • ComputerHKEY_USERS.DEFAULTSoftwareMicrosoftIdentityCRLStoredIdentities
      stored identity registry editor your pc is offline windows 8
  3. Expand the Stored identities and you will see your Microsoft account subkey below.
  4. Now, just find the problematic subkey and delete it.
  5. Restart your computer.

So this is how you can pass through Your PC is offline Windows 10 problem. If you cannot solve this problem, you will need to perform a System Recovery operation using the Windows installer disk or why you shouldn't clean Windows Install on pc.

Anyway, don't forget about us and share your experience and thoughts with our team and our readers using the comment field below.

Frequently Asked Questions: Learn more about offline PC issues

  • Why is my computer offline? Windows 10?

Windows 10 starts displaying the error message Your device is offline when there is a problem with your network connection and because your system cannot connect to your Microsoft account.

  • I can use Windows 10 offline?

You can use Windows 10 offline, as it is a service, so if the opportunity presents itself to be really connected to the Internet, it would need to be updated. But you can always use Windows offline: just activate it once over the phone and everything should be fine.

From the editor Note: This post was originally published in May 2014 and has since been renewed and updated in April 2020 for its freshness, precision and comprehensiveness.

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