- HP is one of the most popular printer manufacturers with millions of resolved devices worldwide.
- While keeping your documents in electronic format is best for the environment, sometimes you really do need to print certain pages.
- Are you trying to copy or print with your HP printer but get error 75? This guide can help you solve the problem quickly and easily.
- This article is part of our dedicated printer troubleshooting center. Feel free to bookmark it to have on hand the next time you need it.
Are you trying to copy or print with your HP printer and you get a HP error 75? Here's how you can fix this in no time.
How to fix HP error 75
Solution 1: Check the power cable
HP recommends that the printer be connected directly to a wall outlet, not to a surge protector or backup battery, which may not allow enough voltage to pass to the printer.
Sometimes the HP error 75 can occur during the printing or copying process, when the current level passing through your printer, if you use a UPS, surge protector or power strip, fluctuates slightly, causing a power supply inadequate to the printer.
When there is an inadequate power supply, you can have symptoms like:
- Unexplained or false error messages, for example HP error 75
- Printer will not "wake up" from sleep mode
- Incorrect prints
- Slower printing (than normal)
- Printer control panel display goes blank or shows mixed characters
- The monitor turns off or loses power
- Paper jam halfway through print job
These and many other symptoms can be very frustrating.
Connecting or plugging directly into an outlet on your wall ensures that a constant level of power is supplied to the printer, avoiding any printing problems.
It is also important when you experience wireless connectivity, sleep mode, and other power issues with your printer.
If you need a new power cable, here are some suggestions:
Solution 2: Perform a full reset
Although this is not a guaranteed solution to solving all of your printer's problems, it can solve some, and is often a good first aid step.
Here's how to do a full reset:
- Unplug all cables and memory card from the printer.
- Unplug the power cord from the back of the printer while it is still on.
- Unplug the other end of the power cord from the electrical outlet. If there is a power module in the cable, disconnect one end and then reconnect it
- After about a minute, connect the power cord to the wall outlet (do not connect it to a surge protector or backup battery; see solution1)
- Connect the cable to the back of the printer (it should turn on automatically or turn on again, otherwise turn it on with the power button)
- Try to make a photocopy before connecting other cables to the printer.
- Connect all other cables to the printer.
Once the complete reset process is complete, update your printer's firmware. by Windows Operating system users, you can obtain updates from the following sources:
- 123.hp.com, which provides guided driver download and installation for Windows users. Install the full-featured print driver for most HP printers released in 2013 or later.
- HP software and driver downloads, which provides all the available functions (for most of the supported printer functions) and basic drivers (for basic printer functionality), plus additional printing software and driver updates for Windows computers
- HP support assistantwhich is a support application for Windows 7 or later for HP printers and computers, and notifies you when updated printer software is available
As you do so, you can check for updates that include performance improvements, bug fixes, and the latest features for your HP printer.
Did this solve your problem? Let us know in the comments section below.
Frequently Asked Questions: Learn more about HP printers
- Why does my HP printer say error?
HP printers fail for several reasons: the printer is not configured correctly, the printer-PC connection is not working properly, certain programs are blocking the printer, there is a problem with the supply of ink or paper, and more.
- How do I clear the error code on my HP printer?
To clear error codes on HP printers, the best solution is to reset the printer. To do this, simply unplug the printer's power cord, wait 60 seconds, and then plug the power cord directly into the electrical outlet if possible.
- Can HP printers be repaired?
Most HP printers can be repaired if there is a hardware problem affecting them. But first, try resetting and reinstalling problem printers. If your HP printer is older, then 5 years, getting a new one might be a better idea than trying to repair it.
From the editor Note: This post was originally published in November 2017 and has since been updated for freshness and precision.