My mobile does not charge … Is it a mobile or battery problem?

by Kelvin
smartphones cargando


The worst nightmare of all phone owners in 2019 is not that the mobile is running out of updates or not finding the perfect case. What scares us all is trying to turn on the phone and find that nothing happens. A black screen without any sign of apparent life shows that our mobile does not turn on.


Which are the reasons that our mobile does not turn on or that the phone battery seems to be dead? Below we review the main causes of this problem and what would be the possible solutions to bring the phone back to life.

Battery problems

When we connect the charging cable to the mobile and see how the battery is not filled, the problem may be in 3 points. The first is the plug, so we must connect another electrical device and see if it works properly. The second is the cable. In this case you should try that same cable with another device to see if it works and test another cable on the mobile That does not turn on.

mobile connected to cable

If doing so everything remains the same, it is quite likely that the smartphone problem is in the drums… or in the connector. Make sure there is no dust, dirt, dirt or other obstruction in any of the USB ports of the cable or phone. For it nothing better than a quick blow and recharge the phone.

If your Android phone does not turn on despite doing all this, a solution is to carry out a battery cycle reset. For devices with a removable battery, it is as easy as taking it out, waiting a few seconds, and putting it back on. If your smartphone does not have a Removable battery, press and hold the device's power button for several seconds. Depending on the manufacturer, you should keep it that way for 10 or 30 seconds. The more, the better.

After connecting the phone to the charger, wait a minute to see if the charging icon appears on the screen. If no icon or charging LED appears, it means that the battery does not have enough power to turn on or display any content on the screen. Let the phone charge for 30 minutes, and then try again. If you continue to leave, the battery has died.

battery charge

If it does, the battery is fine, and it may the problem is in the mobile.

Phone problems

Even if you haven't weighed it, the phone may be on without you noticing. It could be that the problem is that the screen is broken and does not show any image. Fortunately, it is easy to know if the screen is to blame. To do this, keep the power button 30 seconds to turn off the phone and press again to turn on the mobile And let the system boot. Now wait for the smartphone to make some sound or simply call from another number to see (if it is not muted) if the phone rings.

mobile error

If even after trying all this, you still see that the mobile does not turn on, we can try to return the smartphone to its factory state. The device may turn on, but it cannot go beyond the boot process due to a corrupt update or improperly installing a ROM. In this case, you can try to reset the device by doing a Hard reset.

  1. Press and hold the power button and the power button volume down for a few seconds until the Android logo appears on the screen (Miracle, it turns on!)
  2. Use the volume buttons to navigate up and down through recovery mode.
  3. Select Wipe Data / Factory Reset and press the power button to accept.
  4. Finally, select Delete all data option and press the power button once more.
  5. Wait for the phone to restart.

hard reset

This should bring your mobile to life but, if not, we may be facing a hardware failure whose origin is in the battery or other component and you touch, either take to repair the mobile or buy a new one.

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