Dubai-based healthcare company Okadoc has become the largest 'Series A' fundraiser in the healthcare technology sector in the Middle East and North Africa with a $ 10 million cycle.
A diverse mix of institutional and private investors, including the Abu Dhabi Investment Office and Ithmar Capital Partners, participated in this round.
Talk to TechRadar Middle EastFodhil Benturquia, founder and CEO of Okadoc, said the process would be used to launch telemedicine services in the UAE, starting with Dubai.
"The process is more than enough for our current expansion and growth," he said.
The startup, which started as a physician booking center in Dubai Healthcare City, has raised $ 2.3 million in funds early last year.
He said there are two types of telehealth concepts. The first is where a group of doctors sits in a room, connected to a desktop or laptop computer and a camera, interacting with patients remotely in real time after an appointment.
He added that what Okadoc will launch, whether in the second or third quarter of this year, is very different.
“What we offer is what Dr. Lib offers in Europe, he provides personal video or audio consultations with his doctor, registered on our platform, anytime, anywhere. Patients can order, cancel or reschedule appointments in real time on the system, ”he said.
Time and time again, he said that patients don't need to physically go to a doctor for more consultations, prior consultations and second opinions, and they waste valuable time.
Benturquia said telemedicine would be an "important factor" in the patient's journey.
“We are the only platform in the region that offers instant reservations with physicians by speaking directly to hospital and clinic systems through the app in real time without the need for call center assistance.
"Patients can book appointments online and receive reminders for upcoming appointments in an effort to reduce attendance, also known as missed appointments," he said.
However, Okadoc has been shown to reduce absence by 75% by reminding patients of their upcoming appointments via SMS, email, adding to their default calendar, and push notifications.
Doctors in the app can be searched by specialty, location, insurance, professional's oral language, gender, doctor's name.
"We have access to 60% of doctors in the UAE through the application and we have managed to accommodate more than 1,500 doctors who can be ordered, with 1,000 living doctors, from 70 specialties in health centers in the seven emirates", said.
After two years in this industry, Okadoc, which recently entered Indonesia to offer an instant physician booking platform with eight clinics and four large hospitals, plans to gradually enter Saudi Arabia and other Gulf countries.
"We have integrated with the main hospital system in Saudi Arabia and have completed several hospitals and clinics, but it will be launched this year," he said.