TunnelBear VPN reviews: simple but safe

by Kelvin
TunnelBear VPN reviews: simple but safe

TunnelBear is a VPN provider based in Toronto, Canada and owned by cybersecurity giant McAfee, which acquired it in March 2018. The provider was founded more than seven years ago and has more than 25 million users worldwide.


VPN uses all the classic industrial mechanisms designed to protect the anonymity of its users, in addition to demonstrating its quality through independent audits. But streamers and those with multiple devices must look elsewhere.

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  • Allow P2P
  • Issue an independent audit.
  • Outstanding performance


TunnelBear VPN reviews: simple but safe 1

  • Do not unlock Netflix
  • It cannot be installed on many platforms.
  • No router support
  • Limited price plan
  • Small server coverage


TunnelBear is an easy-to-use VPN that is quite limited in terms of pricing, compatible devices, and blocking services that are limited by geo. But if your primary focus is privacy, you won't be disappointed.

TunnelBear Specifications

Client software platformWindows, Mac, Android, iOS, Chrome, Firefox, Opera
Compatible original platformLinux (limited)
Protocol supportedOpenVPN, IKEv2 / IPSec
Number of Servers Unknown
Number of countriestwenty
Registration countryCanada
Payment optionsThe main credit card, Bitcoin
Encryption protocolAES-256
Use of dataUnlimited
Bandwidth usageUnlimited
Maximum number of connected devices 5
Customer serviceHelp center, email
Personal secretThere are no records


TunnelBear has a very limited free account that allows only 500 MB of Internet traffic per month. For comparison, consider that the free Windscribe package offers 10 GB.

As for the premium options, there are only two: 1-month or 1-year options for $ 9, 99, and $ 499 per month.

TunnelBear *Windscribe (Pro) *CyberGhostExpressVPN
1 month$ $ 999$ $ 9$ $ 1299$ $ 1295
6 the monthN / AN / AN / A$ $ 9.99 / month
1 year old$ $ 4.99 / month$ $ 4, 08 / month$ $ 5.99 / month$ $ 8,32 / month
2 years oldN / AN / A$ $ 3.69 / moN / A
3 years oldN / AN / A$ $ 2,775 / monthN / A

* Construction Plan and Free options (Windscribe only) are not displayed

For payment, the provider accepts three main credit cards (MasterCard, Visa and American Express) and Bitcoin, although the latter is only accepted for 1-year packages

If you are dissatisfied with the service for any reason, you can claim a refund within 30 days of your initial purchase. There is no free trial for the paid version.

the characteristics

TunnelBear has servers around 20 locations worldwide.

Customers available to Windows, Mac, iOS and Android, plus limited support and instructions for Linux. That is as far as the device bracket goes. The service cannot be installed on a router, e-reader, Windows mobile devices, game consoles, smart TVs or Raspberry Pi. However, the Chrome, Firefox and Opera web browsers can be secured with the TunnelBear browser extension.

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The provider does not unblock Netflix and BBC iPlayer, but rather facilitates access to geographically restricted content YouTube.

All TunnelBear servers are P2P compatible, which means that you can share large files through torrent clients without restrictions. However, some servers are more suitable for such purposes than others, something that TunnelBear can help.

This VPN service allows you to connect up to 5 Devices simultaneously. Most of the other VPN platforms can be activated on certain routers, which then act as a single device and thus allow unlimited connections. This does not happen with TunnelBear.

Support for all aspects of the service is available in the help section of the website, where you can find articles covering basic concepts, troubleshooting, announcements, and more, albeit with fairly simple content. If you still have unresolved issues, you can contact customer service for help. They can't be contacted through direct chat, but there are options that allow you to explain your problem, upload a screenshot, and leave your email address. Someone on the team will respond by email.


This VPN provider offers security that is as strong as a bear, thanks to the OpenVPN and IKEv2 protocols that are used randomly in Windows and Mac clients. If you are connected via the OpenVPN transfer protocol, you can choose whether you want a TCP or UDP connection.

Encryption is provided using a 256-bit AES algorithm, in addition to SHA1-HMAC with 160-bit secure hash algorithm data authentication. Other privacy mechanisms used by TunnelBear are the 2048 Diffie-Hellman Momentary Key Exchange and the 2048-bit RSA certificate.

It doesn't have a lot of functions, save it only for standard switches and Android split tunnel functions. The killer switch, called VigilantBear, shuts down all internet traffic on your device if a sudden VPN connection is terminated, protecting your data from exposure. The separate tunnel, called SplitBear, lets you choose which apps you want to run on VPN and which ones you want to leave on a regular connection.

There's also an optional GhostBear feature, which makes your VPN traffic less discoverable on your network.

TunnelBear does not collect, store or record any confidential data, such as IP addresses, DNS requests or any information about the applications, services or websites that users use, when connected to VPN. The company also does not disclose any personal data to other business parties under any circumstances.

If words aren't enough to show you that security is a priority, TunnelBear is also one of the first in the VPN industry to issue independent audits on a regular basis.

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In terms of performance, TunnelBear offers quite solid results.

We do not experience a significant delay in connection time, and the connection itself is stable and reliable. Download speeds sometimes suffer from some latency, depending on the location of the server; although this is expected.


TunnelBear is a simple VPN provider with standard VPN features, low server coverage, and limited platform support and pricing options.

It doesn't unblock popular streaming services, but it supports unlimited torrent, and the ordinary torrent will appreciate solid performance. Another positive aspect is that the company issues periodic independent audits.

TunnelBear offers basic VPN capabilities suitable for those who don't mind streaming or connecting more than 5 devices and most interested in keeping their online activities private.

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