Computer errors are relatively common, and although certain errors are harmless, errors like VIDEO DXGKRNL FATAL ERROR can cause many problems in your Windows 10 pcs. Since this error can be so serious, today we will show you how to fix it correctly.
How to repair VIDEO DXGKRNL ERROR FATAL ERROR BSoD error
- Download the latest Windows 10 updates and drivers
- Run the hardware troubleshooter
- Run the SFC scan
- Run DISM
- Reinstall the graphics card driver
- Remove your antivirus software
- Set the default graphics adapter in BIOS
- Restart Windows 10 and check your hardware
Steps to fix FATAL VIDEO ERROR DXGKRNL
Solution 1 – Download the latest Windows 10 updates and drivers
Blue screen of death errors are often caused by hardware or software issues, and the easiest way to stop these errors is to install the latest updates for Windows 10. New updates are released frequently, and while some updates offer new features and security enhancements, many address hardware and software issues. To keep your PC safe, stable and error free, we recommend that you keep Windows 10 updated using Windows To update.
In addition to Windows updates, it is also important to install the latest drivers. Without the right drivers Windows 10 can't use your hardware, and if your drivers are outdated or buggy you will encounter BSoD error like FATAL VIDEO ERROR DXGKRNL. To prevent these types of errors from appearing, it is important to download and install the latest drivers, and you can do so simply by visiting the website of your hardware manufacturer and downloading the latest drivers for your device.
Update drivers automatically
Searching for drivers on your own can be time consuming. Therefore, we recommend that you use a tool that does this automatically. Using an automatic driver updater will save you the trouble of manually searching for drivers, and will always keep your system updated with the latest drivers.
Tweakbit Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent damage to your PC caused by installing wrong driver versions. After several tests, our team concluded that this is the best automated solution.
Here is a quick guide on how to use it:
- Download and install TweakBit Driver Updater
- Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check the versions of your drivers installed in its cloud database for the latest versions and recommend the appropriate updates. All you need to do is wait for the scan to complete.
- At the end of the scan, you will get a report on all the problem drivers found on your PC. Review the list and see if you want to update each controller individually or all at once. To update one controller at a time, click the "Update Controller" link next to the controller name. Or simply click the "Update All" button at the bottom to automatically install all recommended updates.
Note: Some drivers have to be installed in several steps, so you will have to press the "Update" button several times until all their components are installed.
Solution 2 – Run the hardware troubleshooter
Now, let's move on to Windows 10's own troubleshooting tools. The first tool we're going to look for help from is the “unified” troubleshooter. This tool can be used to deal with various problems, including BSOD problems.
Here's how to run the BSOD troubleshooter on Windows 10:
- Open the Configuration app And go to Update and security section.
- Select Solve problems from the menu on the left.
- Select BSOD from the right pane and click Run the troubleshooter.
- Follow the on-screen instructions to complete the troubleshooter.
Solution 3 – Run the SFC scan
SFC scanning is another troubleshooter that works similarly to Windows The 10 Integrated Troubleshooting Tool. This command line utility searches the system for possible problems and resolves them if possible.
Here's how to run the SFC scan on Windows 10:
- Right-click on the Start menu button and open the command prompt (administrator).
- Enter the following line and press Enter: sfc / scannow
- Wait until the process ends (it may take a while).
- If the solution is found, it will be applied automatically.
- Now, close the command prompt and restart your computer.
Solution 4 – Run DISM
And the third tool that we are going to use is DISM. The Deployment Image Management and Service (DISM) is a tool that, as the name implies, implements the system image again. And that process could solve possible BSOD problems.
We will guide you through the standard and procedure using the installation media below:
- Right-click Start and open Command Prompt (Administrator).
- Paste the following command and press Enter:
- DISM / Online / Cleaning Image / RestoreHealth
- Wait until the scan completes.
- Restart your computer and try updating again.
- With the Windows installation media
- Insert your Windows installation media
- Right-click on the Start menu and choose Command Prompt (Administrator) from the menu.
- On the command line, type the following commands and press Enter after each:
- dism / online / cleanup-image / scanhealth
- dism / online / cleanup-image / restorehealth
- Now type the following command and press Enter:
- DISM / Online / Cleanup-Image / RestoreHealth /source:WIM:X:SourcesInstall.wim:1 / Limited Access
- Be sure to change a X value with the drive letter mounted with Windows 10 installation.
- After the procedure is complete, restart your computer.
Solution 5 – Reinstall the graphics card driver
According to users, it seems that VIDEO DXGKRNL FATAL ERROR is caused by Intel graphics, and to correct this error you will have to reinstall the Intel graphics driver. To do that, follow these steps:
- press Windows Key + X on your keyboard to open the Advanced User Menu. Choose Device administrator of the list.
- Once Device Manager opens, find the driver you want to remove, right click and choose Uninstall from the menu
- If available, check Remove driver software for this device and click OK.
After removing the Intel graphics driver, be sure to uninstall any Intel graphics software you have installed. After removing the Intel graphics drivers and software, you can download new Intel drivers for your PC from the Intel website.
If you have a dedicated, integrated graphics card, some users suggest removing both drivers. The easiest way to remove drivers for your dedicated graphics card is to use Display driver uninstallerso make sure you download it.
After uninstalling both drivers, you can now reinstall the necessary drivers again. We have to mention that few users had problems with the latest Intel and Nvidia drivers, so you may want to install the older version of the drivers for now.
Solution 6 – Remove your antivirus software
Third-party applications can often cause these types of errors to appear. The most common cause of DXGKRNL FATAL VIDEO ERROR and other blue screen of death errors may be your antivirus and firewall program, therefore it is recommended that you temporarily remove all third party antivirus programs. Uninstalling antivirus is usually not enough, and you will have to use a dedicated removal tool to completely remove all the files and registry entries associated with your antivirus software.
Users reported that AVG antivirus was causing this error, but be aware that almost any antivirus software can cause this error to appear.
Solution 7 – Set the default graphics adapter in BIOS
If you have a dedicated and integrated graphics adapter, sometimes you need to configure the default in BIOS to correct this error. According to users, setting default graphics adapter to automatic in BIOS may cause BSoD VIDEO_DXGKRNL_FATAL_ERROR error, therefore we strongly recommend you to enter BIOS and set your dedicated graphics card as default graphics adapter. To see how to do this, we suggest you consult your motherboard manual for detailed instructions.
Solution 8 – Restart Windows 10 and check your hardware
Sometimes blue screen of death errors can be caused by third party software, but you can fix these errors by performing Windows 10 restart. Reboot Windows 10 will delete all the files on your C drive, so be sure to create a backup. It is also recommended that you create a bootable USB flash drive because you may need it for this procedure. Restart Windows 10, do the following:
- Restart your computer several times to start automatic repair.
- Choose Troubleshoot> Reset this PC> Delete all. During this step, you may be asked to insert Windows 10 installation media, so get ready to do it.
- Choose Just the disk where Windows is installed> Just delete my files and click Restart button.
- Follow the on-screen instructions to complete the reboot process.
If the error appears even after performing Windows 10 reboot, this error may be caused by your hardware, so be sure to check if your hardware is working properly.
VIDEO DXGKRNL FATAL ERROR The blue screen of death error can cause certain problems on your PC, but we hope that you have solved this error using one of our solutions.
From the editor Note: This post was originally published in June 2016 and has since been completely refreshed and updated to offer freshness, precision and comprehensiveness.